Pipes don't wait for daylight to fail, and our North Prairie dispatch team doesn't wait for morning to respond. We dispatch North Prairie units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Too many North Prairie, WI families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its North Prairie operation differently. Every technician on our North Prairie roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Basement Flooding in North Prairie isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout North Prairie, WI, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside North Prairie, WI so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any North Prairie property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one North Prairie call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in North Prairie started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our North Prairie team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our North Prairie teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Our North Prairie units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in North Prairie, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial North Prairie properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a North Prairie job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every North Prairie job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside North Prairie, WI means North Prairie response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our North Prairie dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your North Prairie property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
We measure moisture with instruments, not guesswork, and we won't sign off on a North Prairie job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your North Prairie paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Because our equipment is staged inside North Prairie, WI, most North Prairie calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes — every North Prairie job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Around-the-clock coverage in North Prairie includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our North Prairie crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Commercial response is a regular part of our North Prairie work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a North Prairie home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the North Prairie service, not an upsell.
Our North Prairie guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
See the zip codes and nearby cities listed below — our North Prairie crews cover that full radius.
Our North Prairie dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout North Prairie, WI for larger losses. If your address falls inside or near North Prairie, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for North Prairie, North Prairie, WIOne call gets you a North Prairie-based team, not a routed national queue.
Call +1-844-234-5373